Privacy Policy


As UROSEM SAĞLIK HİZMETLERİ ANONİM ŞİRKETİ, we show a high degree of sensitivity to the security of your personal data.

With this awareness, as UROSEM SAĞLIK HİZMETLERİ ANONİM ŞİRKETİ, we attach great importance to patient privacy and, accordingly, to the preservation of all personal data of our patients by processing them in the best possible way and with care.

With the awareness of this responsibility, we process your personal data within the framework specified below, as the Data Controller, within the scope of the Law on the Protection of Personal Data No. 6698 (“Law”) and the relevant legislation.

UROSEM SAĞLIK HİZMETLERİ ANONİM ŞİRKETİ carries out personal data processing activities in accordance with the principles of Article 20 of the Constitution and Article 4 of the KVK Law.

The hospital retains personal data for as long as required by law or for the purpose of processing personal data.

It is collected in order to provide health services within the determined legal framework and in this context, to fulfill the contractual and legal obligations of the Hospital fully and properly.

Although personal data may vary depending on the health services provided, they are collected verbally, in writing or electronically, through automatic or non-automatic methods, call centers, websites, online services and similar means.

Your Personal Data; Your name, surname, TR Identity number, passport number or temporary TR Identity number, place and date of birth, marital status, gender, patient number specific to our hospital and other identification data by which we can identify you; your financial data such as your address, telephone number, e-mail address and other contact data, payment and billing information; audio and digital information that may be obtained by us from time to time by electronic or non-electronic means; If you visit our hospital, your camera recordings; If you use the car park, give your license plate; your general and special personal data, especially the personal health data obtained during the execution of all medical diagnosis, examination, treatment and care services; Your data, including but not limited to your private health insurance data and Social Security Institution data, your health and identity data that you send through our website, your financial data such as payment and billing information, will be processed by our hospital for the purpose of financing and planning health services.

In addition, your personal data may also be processed when you use our call center or website to use the Hospital’s online services, when you attend trainings, seminars or organizations organized by the Hospital, or if you visit or browse the websites.

Your personal data will be processed in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law.

Your special quality personal data and general quality personal data, especially your health data, may be processed by our Hospital for the following purposes;

Your personal data, including your personal data of special nature,

To fulfill our legal obligations in the Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Regulation on Private Hospitals, Regulation on the Processing and Privacy of Personal Health Data and other relevant regulations;
Protection of public health, preventive medicine, medical diagnosis, treatment and care services,
Planning and management of health services and its financing;
Informing you about the appointment if you make an appointment;
Planning and managing the internal functioning of our hospital,
Monitoring and preventing abuse and unauthorized transactions;
Carrying out risk management and quality improvement activities;
Conducting research;
billing for our services;
verifying your identity;
Confirming your relationship with the institutions contracted with our hospital;
Sharing requested information with private insurance companies within the scope of financing health services;
To be able to answer all your questions and complaints about our health services;
Taking all necessary technical and administrative measures within the scope of data security of our hospital’s systems and applications;
Analyzing your use of healthcare services and storing your health data in order to develop and improve the healthcare services we provide to you;
Preserving information about your health data, which must be kept in accordance with the relevant legislation;
Providing financial agreement regarding the health services offered to you with the institutions we have contracted with;
Similar purposes, including but not limited to measuring patient satisfaction